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Refund Policy

Refund Policy
Effective Date: 06/01/2025

At Family of Patriots, we are committed to providing our customers with high-quality firearms, tactical gear, accessories, and training services. Due to the nature of our products, legal compliance, and safety considerations, all sales are final.

1. No Refunds on Firearms or Ammunition
Once an order for firearms or ammunition is placed, it cannot be canceled, refunded, or exchanged. This includes in-store purchases and online orders shipped to an FFL. This policy complies with all federal and state laws.

2. Gear, Apparel & Accessories
All gear, clothing, and accessories are also final sale unless:

  • The wrong item was received

  • The item arrived damaged or defective

  • The item qualifies for a manufacturer warranty (to be handled directly with the manufacturer)

If any of the above apply, contact us within 3 business days of receiving your order. Items must be unused and in original packaging.

3. Custom Orders
Custom firearm builds, parts kits, or specially ordered products are non-refundable. Please confirm all specifications before finalizing your purchase.

4. Training & CCW Classes
All training classes, including concealed carry (CCW) courses, are non-refundable.
If you need to reschedule, we allow one free transfer with 48 hours' notice.
No-shows or late cancellations are considered forfeited.

5. Raffle Tickets & Event Entries
Raffle entries and special event fees are final sale.
No refunds, transfers, or substitutions are allowed.

6. Store Credit Exceptions
While we do not issue monetary refunds, we are committed to customer satisfaction. In limited cases, store credit or replacement may be issued at our discretion. Requests must be submitted within 3 days of delivery.

7. Submitting a Request
To request support, contact us with the following:

  • Full name and order number

  • Description of the issue

  • Photos, if applicable

📧 Famofpatriots@gmail.com
📍 3590 Tamiami Trail North, Naples, FL 34103
📞 239-405-0600

8. Policy Updates
We may update this policy at any time. Changes will be posted here with a revised date.

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